Our ability to monitor and detect anomalies on network infrastructure enables better visibility and control, facilitating timely action by Network Operations teams to enhance efficiency and customer experience.
Monitoring and detecting anomalies on Customer Experience incidents enables operators to proactively address customer concerns, thereby improving the Customer Experience quotient.
Wholesale Business Unit
Identifying and acting on anomalies on Wholesale traffic enables the business teams to improve partner relations and proactively address wholesale fraud.
Revenue Reporting & Maximization
Our ability to monitor and detect anomalies on revenue metrics can help provide deeper visibility into Revenue trends and Business Performance beyond what traditional BI tools deliver.
CALL CENTER OPERATIONS
Our ability to monitor and detect anomalies on Call Center Operation metrics can significantly improve the Customer Experience.
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