Wholesale Business Unit

CrunchMetrics

Wholesale Business Unit​

TELECOM

Our ability to monitor and detect anomalies on Wholesale traffic enables the business teams to improve partner relations and proactively address wholesale fraud

How

How it is done

CrunchMetrics monitors metrics for Consumption, Customer Feedback, and Handset Parameters and correlates with other data sources like Customer, Medium, Region, Handset type, Customer Category, and so on, to deliver business insights.

How it is done

CrunchMetrics monitors metrics for Consumption, Customer Feedback, and Handset Parameters and correlates with other data sources like Customer, Medium, Region, Handset type, Customer Category, and so on, to deliver business insights.

How

Highlights of the solution

  • Proactively identify Customer Concerns
  • Identify External parameters such as Software patching, Hardware Issues
  • Measure Social Activity impacting Brand Impacts ​

Business benefits

  • Proactively monitor wholesale KPI’s​
  • Better Partner Management
  • Detect Fraud Anomalies​
Benifits
Benifits

Business benefits

  • Proactively monitor wholesale KPI’s​
  • Better Partner Management
  • Detect Fraud Anomalies​

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