The COVID-19 crisis has changed life as we know it. The challenging circumstances brought on by the pandemic has changed the way we work, the way we socialize, and the way we live. Like everyone else, we too are adapting – working remotely from home, finding new ways to connect with our clients through digital platforms, relying more on technology to do most of our activities online, and doing everything possible to protect our stakeholders, our families and our fellow citizens. We are sharing some of the key measures we have taken to ensure business continuity and protect the well-being of our stakeholders.
Our team: We are now operating 100% remotely
Soon after the COVID-19 situation, our immediate action was to mobilize our team to operate safely and securely from home. We have invested in collaboration tools, and secure platforms to support our team members. Our team is now working 100% remotely. The move is aimed to minimize business disruption and ensure the safety of our employees. We will continue to adapt our working and operational models based on the latest developments.
Our product: We are committed to ensuring business continuity
At CrunchMetrics, we don’t just aim to sell products. We aim to deliver value to our clients and help them succeed. Our users are at the heart of everything we do. With remote tools and collaboration platforms, our product team is continually innovating and working to improve our platform and add new features. We are continuing to interact with our users via phone, emails and video calls to understand their challenges better and build impactful product capabilities.
Our customers: We are here to help you succeed
While our physical offices are no longer open, all our projects and activities will continue to run virtually as per plan. We will continue to deliver our services, products, and support via digital channels. We will continue to work tirelessly to empower our customers to make informed operational decisions in real-time. Be it to remediate application issues, plug revenue leakages, mitigate risks, or deliver superior digital experiences, all of the CrunchMetrics features, services, and support will be available 24/7. In case you need us, we are just a message or phone call away.
As a company, we are doing everything we can to support our team, our customers, and stakeholders in dealing with the emergency caused by the COVID-19 crisis. We believe that it is up to each one of us to do our best to support one another in fighting this pandemic. We are super grateful for all the support we have received from our team, our customers, and our partners. As we move forward, we stand strong in our resolve to work tirelessly for our customers and stakeholders. We are committed to working ethically and promoting the well-being of the communities in which we live.
For more information, please email us at email@example.com
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Rohit Maheshwari is the Head of Strategy and Products at CrunchMetrics. He is responsible for delivering business growth using innovation and product strategy. He leverages his expertise in artificial intelligence (AI), analytics and digital services to contribute to Subex’s solutions and enables its clients to build new offerings, drive business growth and deliver great customer experience.