Our ability to monitor and detect anomalies on Customer Experience metrics enables solving customer issues proactively and there by help in increasing the loyalty of the customers.
CrunchMetrics monitors metrics for customer behaviors such as daily active users, average spend, geographic attributes, and correlates them with data from multiple sources to deliver business insights.
Customer Spend Monitoring
Active Base Monitoring
Transaction Failures Monitoring
Proactive Customer Alerts
Enhanced customer experience
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